Shop Policies
Processing time is currently 4-6 days. Mailing time varies by state, but is generally 4-6 days.
Returns are not accepted for custom made items. This includes garlands that were made with specially requested colors, and cake toppers, banners, and cupcake toppers with added names or ages.
Returns are accepted within 30 days for items that are not custom-made. This includes garlands that are standard colors in my shop, ie. graduation garlands in school colors, and most baby shower raindrop garlands that have not been made with special colors that the buyer requested. Items must be in the same packaging and in the same condition as they were when sent.
Refunds are for the item cost only, Shipping cost is non-refundable. This means the shipping that I paid to ship to you, as well as the shipping price you paid to send back is non-refundable.
If you have any questions or concerns, you may contact me through my "contact seller" information on my shop page.